PingBusiness retains the right to update it from time to time — material changes will be notified by email or dashboard notice with reasonable advance notice.
| Fee |
Amount |
| Platform fee |
5% per transaction |
- The platform fee is calculated on the total order value of each sale and deducted automatically when the order is placed. There is no fixed per-transaction amount, no monthly fee, no setup fee, and no charge for test mode.
- The fee is the same for one-time purchases and subscription payments, for all supported payment methods, and for domestic and international buyers — no surcharges.
- Example: your customer pays US$100 for your product → platform fee US$5.00.
- Payment acceptance and processing through our licensed payment partners
- Hosted checkout, subscription billing, and customer receipts
- Calculation, collection, and remittance of applicable indirect taxes (VAT / GST / sales tax) on sales made through the PingBusiness checkout
- On/off ramping fee to convert fiat to digital assets or vice versa
- Fraud screening and transaction monitoring
- Dashboard, reporting, and API access
Checkout Location And Indirect Taxes
- Your account has a checkout location setting that determines the indirect tax treatment of your sales. By default, the checkout location is set to Hong Kong, which currently imposes no sales tax / VAT / GST on sales of digital products — so no indirect tax is added at checkout, and your buyer pays the listed price.
- If you change your checkout location to another country, sales through your checkout become subject to that country's indirect taxes (VAT / GST / sales tax): the applicable tax is calculated and added at checkout, collected from the buyer, and remitted by PingBusiness — at no extra fee to you.
- The platform fee is 5% in all cases, regardless of checkout location. Indirect tax is charged on top of your price and borne by the buyer — it does not change what you receive per sale.
- Note on taxes: You remain responsible for your own income tax on your earnings, for choosing a checkout location consistent with your circumstances, and for any tax obligations arising outside the platform. See the Service Agreement for details.
Settlement Fees
| Item |
Amount |
| Settlement to your registered wallet (USDC) |
Network gas fee passed through at cost |
| Fiat on/off-ramp via partner |
Per the partner's published rates, disclosed before you opt in |
Other Fees
| Item |
Amount |
| Refunds issued to your buyer |
No fee — the platform fee on the original transaction is returned to you in full (see Refund and Chargeback Policy) |
| Chargeback / payment dispute |
US$15-50 per dispute, plus the disputed amount deducted from your balance (see Refund and Chargeback Policy) |
| Currency conversion at checkout |
Per the partner's published rates, disclosed before you opt in |
| Change of settlement wallet |
Free (subject to re-verification) |